How can I return my purchases?
> You can return unworn and unwashed purchases in their original condition and packaging for free within 30 days from reception. Please use our return portal to print a free return label and to find a drop off point. We will reimburse you within 7 workdays after reception of your return.
Return portal https://aedon.shipping-portal.com/returns/
How can I exchange my purchase?
> If you choose one size to small/large or you prefer another colour. Please send a mail to firstname.lastname@example.org stating your order or tracking code and the size/colour that you alternatively want and return the product like described above. Alternatively, you can also return your purchase following the instructions above and reorder the right option.
Where can I find my tracking code to use the return portal?
>Your tracking code was sent to you in an automated track & trace email when your parcel was shipped. Please contact us if you can't find your tracking code: email@example.com
You can also contact us directly and send us your question:
firstname.lastname@example.org usually responds within 24h